“Our SYNC 3 software platform was designed to be easy to update so we can get our customers the latest and greatest features, functionally and security enhancements,” said Don Butler, executive director, Ford Connected Vehicle and Services. “With over-the-air updates, we can deliver new features to customers in the background while they continue using their vehicles.”
Customers can update their software by visiting owner.ford.com to download and install with a USB drive, or by visiting a dealership. Customers with Wi-Fi-enabled vehicles and a Wi-Fi network can set up their vehicle to receive the update automatically.
Compatible with Android devices 5.0 and higher, Android Auto brings the Android experience into the vehicle safely and easily with Google Maps, Google Play Music, phone, messaging and third party apps projected on the car’s built-in display and available via voice controls. With a simplified interface, large touch targets, Google voice search and easy-to-use voice controls, Android Auto is designed to minimize distraction while on the road.
Android, Android Auto, Google Maps and Google Play are trademarks of Google Inc.
Compatible with iPhone 5 and later models running iOS 7.1 or higher, Apple CarPlay gives iPhone users an intuitive way to make phone calls, use voice-guided navigation, listen to music, and send and receive messages while staying focused on the road. Users can control Apple CarPlay through the in-vehicle display or via Siri voice control. Apple CarPlay support requires a USB hub upgrade available through Ford dealers.
SYNC 3 currently supports Android Auto and Apple CarPlay on all model-year 2017 Ford cars including the Fiesta, Focus, Fusion and Mustang, SUVs including the Escape, Explorer and Expedition, F-Series trucks and Ford’s electrified vehicles.
Receiving updates over Wi-Fi
Though Ford has been issuing SYNC upgrades since 2009, this is the first time the company is offering an update via Wi-Fi. In Wi-Fi-enabled vehicles with Automatic System Updates turned on within SYNC 3, the system will periodically connect to a customer’s designated Wi-Fi network to check for updates. If an update is available, the system automatically downloads the update in the background over a period of time without any customer interaction. And SYNC 3 is designed to perform the update as long as Wi-Fi is connected prior to the vehicle turning off, therefore there is no need to keep the vehicle running for the update to take place.